Transformative Customer Experience (TCX)

December 19, 2017

Leveraging automation and AI technologies will help businesses develop strong and long-lasting relationships with their customers.

TCX, or Transformative Customer Experience, will be a key strategic differentiator for the enterprise, regardless of size or vertical industry, in the age of digital transformation. Powered by automation, cognitive and AI technologies, enterprises must build TCX into their future IT and business investment plans if they want to get closer to their customers, build long-term customer relationships and dominate their competition.

At IPsoft, we believe in TCX because we know there are pioneering companies that are already making investments to transform and improve how they serve their customers, and gaining real business benefits from this approach.

Read Now

Previous Next

A Beginner’s Guide to Conversational AI

Crossing the bridge between digital assistants/chatbots and real Conversational AI requires a fuller understanding of how the technology works and its potential business value.

In our latest white paper, A Beginner's Guide to Conversational AI, we explore these subjects for companies pursuing a near- or long-term technology strategy that includes Conversational AI solutions and Digital Employees.

Download our white paper to learn how to generate business value with Conversational AI.

Download

Download the Free White Paper A Beginner's Guide to Conversational AI

Download the Free White Paper Transformative Customer Experience (TCX)