At this year’s Digital Workforce Summit (DWS), we took a moment to chat with Alan Hixon, CEO of nDivision, about his company’s ongoing partnership with IPsoft and how IPcenter has amplified its ability to serve its customers. Click here to watch.
Crossing the bridge between digital assistants/chatbots and real Conversational AI requires a fuller understanding of how the technology works and its potential business value.
In our latest white paper, A Beginner's Guide to Conversational AI, we explore these subjects for companies pursuing a near- or long-term technology strategy that includes Conversational AI solutions and Digital Employees.
Download our white paper to learn how to generate business value with Conversational AI.