Digital Employee

A Digital Employee is a conversational system, powered by AI, that can interact with users through conversation in order to accomplish a wide range of tasks. These systems translate user intents into specific actions based on business needs. Engagements with Digital Employees are particularly powerful when paired with back-end information systems, such as human resources and IT operations tools. By connecting Digital Employees to information systems, human workers access and execute complex automations through spoken or typed commands.