Episode 1 8 Segments 35 mins
Introduction to Conversational AI and Enterprise Digital Employees
Episode 2 5 Segments 27 mins
Intent Recognition at Scale: Part 1: Intent Scope and Architecture Planning
Episode 3 Coming October 2020
Intent Recognition at Scale: Part 2: Development and Best Practices
Episode 4 Coming November 2020
Designing for Digital Employee Experience Outcomes
Episode 5 Coming December 2020
Building a Conversational AI Center of Excellence
About this Episode
In this inaugural episode of The Essential Guide to Digital Employees, IPsoft Principal and VP of Emerging Technologies Ergun Ekici discusses the basic elements of Conversational AI, including how these systems work, how they can be used for business purposes and more. Ergun reviews three Conversational AI use cases, and looks at how true Conversational AI distinguishes itself from chatbots. Ergun also breaks down how best to measure the success of Conversational AI deployments. Throughout this episode, viewers will learn the basics of Conversational AI and beyond as they commence or enrich their AI journeys.
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