Amelia – Global Financial Services Company – Financial Services Case Study

December 6, 2017 • 1 minute read

Amelia was deployed as an AI platform that would centralize the resolution of IT tickets at an international financial services organization.

An international financial services organization understood that their global IT service desk was fractured and functioning inefficiently. They set out to consolidate their approach to resolving incoming IT tickets from their large employee base by deploying Amelia within their service desk. Take a look at how Amelia has introduced speed and consistency into their incident resolution processes.

Case Study - Global Financial Services Company

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