When Amelia teams up with human colleagues, the possibilities are limitless.
91% satisfaction
Amelia is more than a chatbot — she’s a fully engaged Digital Employee™. With her cognitive abilities, she delivers high customer satisfaction levels. More than nine out of 10 consumers at a European bank rated Amelia’s service as good or very good.
4000000 conversations
As the market-leading Conversational AI agent, Amelia easily scales for high-volume contact centers. She averages more than 4 million conversations monthly for a major telecommunications provider.
40000 chats
Amelia is a trusted enterprise-ready platform, with experience at some of the world’s leading brands. She interacts in 40,000 chats per month in German, English and Spanish for a global telecommunications company.
93% resolution rate
Utilizing Amelia as part of a digital-human hybrid workforce results in higher first-touch resolution rates. She accurately handles 93% of requests for an international hospitality company.
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We know Amelia can make a difference in your business — and we're here to help.