Everest Group, an independent analyst firm, ranked Amelia as a Leader among 16 Intelligent Virtual Agent (IVA) vendors in its latest report. The firm commended Amelia for its diverse array of industry-specific offerings, as well an omnichannel approach that includes voice-based interactions.
Intelligent Virtual Agents: Technology Vendor Landscape with Products PEAK Matrix® Assessment 2020
March 3, 2020 • 1 minute read
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