This IDC study provides business and technology leaders with a business case and plan for implementing Conversational AI, with several real-life examples from Amelia clients, including Bankia, Telefónica and Ken Nugent, P.C. Attorneys at Law.
Crossing the bridge between digital assistants/chatbots and real Conversational AI requires a fuller understanding of how the technology works and its potential business value.
In our latest white paper, A Beginner's Guide to Conversational AI, we explore these subjects for companies pursuing a near- or long-term technology strategy that includes Conversational AI solutions and Digital Employees.
Download our white paper to learn how to generate business value with Conversational AI.