Amelia is proud to be the recipient of the 2020 North American Customer Value Leadership Award from Frost & Sullivan. The analyst firm cites the successes of three of Amelia's clients — Telefónica, Bankia and BBVA. Each hired Amelia and elevated "self-service to the next level and [enabled] the large-scale deployment of virtual workers that improve both the customer experience and the bottom line," according to the firm.
Crossing the bridge between digital assistants/chatbots and real Conversational AI requires a fuller understanding of how the technology works and its potential business value.
In our latest white paper, A Beginner's Guide to Conversational AI, we explore these subjects for companies pursuing a near- or long-term technology strategy that includes Conversational AI solutions and Digital Employees.
Download our white paper to learn how to generate business value with Conversational AI.