Collaboration between humans and machines is the ultimate opportunity for today’s enterprise. Digital Colleagues and virtual engineers will revolutionize human experiences through the rapid delivery of personalized services. No company is more prepared to lead this march toward a collaborative future than Amelia, an IPsoft Company.
We have more than two decades of experience building and delivering advanced automation and Conversational AI platforms for the enterprise.
What began with a vision from our founder and CEO Chetan Dube has manifested into a company with global operations in 15 countries and industry-leading solutions. Our technology impacts more than 500 of the world’s leading brands, including global leaders in banking, insurance, telecommunications and more.
AI is world-altering technology that allows people to lead more creative and rewarding lives. We are AI pioneers, discovering new ways to remove barriers between people and the benefits that AI can deliver.
Emboldened by that pioneering spirit, we’ve changed our name from IPsoft to Amelia, deepening our commitment to our flagship AI platform and extending the banner we built in honor of the groundbreaking aviator Amelia Earhart. Her story best embodies a level of greatness that we aspire to reach every day with our solutions. It only made sense that we should adopt the name Amelia to represent everything about our company, its innovation, and its 20-plus-year history.
We partner with our clients to implement proven use cases and discover new ones. By working together— leveraging human versatility, focus and teamwork — we make business better.
Amelia, an IPsoft Company, remains at the forefront of the AI industry — inspiring, innovating and imagining a world in which human potential is unleashed.
The leaders of Amelia, an IPsoft Company, are unified in their commitment to deliver outstanding results for our clients, inspire our people, and support our communities.
Peter A. Benoliel, IPsoft’s Chairman Emeritus, assists with IPsoft’s strategic business plan and provides advice and counsel to executive management. Mr. Benoliel is Chairman Emeritus of Quaker Chemical Corporation (NYSE: KWR), having served as Chief Executive Officer from 1966 until 1992 and as non-executive Chairman of the Board until 1997. Mr. Benoliel has served on many corporate boards, including Alan Wood Steel Company, Publicker Industries, Bell Atlantic-Pennsylvania, CoreStates Financial Corporation and UGI Corporation, in addition to serving as Chairman of the Federal Reserve Bank of Philadelphia from 1989–1992. He has also been active in many cultural and philanthropic organizations and is an enthusiastic violinist and student of philosophy, history, astrophysics, Japanese art and literature.
Chetan Dube has served as the President and CEO of IPsoft since its inception in 1998. During his tenure, he has led the company to create a radical shift in the way IT is managed. Prior to joining IPsoft, Chetan served as an Assistant Professor at New York University, where his research was focused on deterministic finite-state computing engines. Chetan is a widely recognized speaker on autonomics, cognitive computing and the future impact of a digital workforce. He serves on the board of numerous IT-related institutions.
Uday Chinta joined IPsoft in 2003. He has more than 15 years of experience in managing large, high-performance infrastructure and applications management. Before joining IPsoft, Uday worked for Merrill Lynch in New York City, launching and managing their core financial applications. He also worked for IBM Global services technology solutions. He is one of the starting members of Software Technology Parks, Hyderabad. Uday received an Outstanding Achievement Award from India’s Department of Electronics.
Jonathan Crane has been a communications industry leader for more than 35 years. Jonathan has held numerous executive positions in corporations such as ROLM, Savvis, Lightstream, Marcam Solutions and MCI. He was one of the key architects of the early success of MCI, and was brought back to lead the troubled Worldcom out of bankruptcy. As the Chief Strategy Officer, he orchestrated the acquisitions of key strategic assets. Most recently, Jonathan was the Chairman of the Board and President of Savvis.
Eray Ekici joined IPsoft in 1999. Eray is a Windows expert, proficient across the Windows domain. His team has architected numerous global deployments and migrations, including support and architecture of SQL Server environments and global Exchange deployments. Before joining IPsoft, Eray worked at New York University as a Windows and Novell engineer, serving all faculty, staff and students.
Ergun joined IPsoft in 2001 and currently serves as Vice President, Emerging Technologies. His duties include architecting business solutions leveraging autonomic arbitrage. Ergun has successfully partnered with global financial institutions to provide bespoke solutions to improve efficiency and cost effectiveness. At IPsoft, Ergun has led global application management services along with development services. Before joining IPsoft, Ergun worked as a Java Architect in the Financial District.
Before joining IPsoft as Chief Marketing Officer, Nick was Vice President of Brand, Demand and Digital Marketing at DXC Technology (a $23B global IT Services leader formed in 2017 after a merger of CSC and HPE Enterprise Services). In addition to DXC, Nick’s 20+ years of marketing experience in the technology industry includes a variety of leadership roles with Hewlett Packard (previously Compaq Corp) and Avaya. Nick was named to the list of "Top 25 Digital Marketers" by BtoB Magazine and his marketing teams have won multiple awards and distinctions by Sirius Decisions, ITSMA and other marketing analyst firms in recent years. He holds a Bachelors in Marketing degree and MBA degree and lives in Northern Virginia.
Mike Ghicas heads the Service Design team. Mike joined IPsoft in 2000 and has designed data centers and global IP networks for IPsoft and its clients. Other areas of responsibility include storage networking, virtualization and service design. Prior to joining IPsoft, Mike served as the Director of Information Technology at New York University’s Stern School of Business, where he was responsible for all IT operations and policy.
Kevin came to IPsoft with a wealth of experience in leading R&D for pioneering technologies. Under his leadership the IPsoft’s Research and Development team has expanded rapidly to combine a wide range of skills in order to drive breakthrough capabilities in cognitive and autonomic solutions. This builds on Kevin’s earlier contribution to the development of IPsoft’s market leading ITSM platform, IPcenter. Prior to joining IPsoft, Kevin had earned a successful track record for developing new service for media companies including Knight Ridder Digital and Tribune Interactive. Kevin holds a degree in computer science from Grinnell College.
David Harron joined the IPsoft team in September 2000. David leads a team of business development executives driving the sales growth and focus of the organization. David has also maintained a key role in customer satisfaction and account management. Prior to working with IPsoft, David was the Chief Operating Officer of eHire, an online recruiting firm specializing in IT personnel. At eHire David was responsible for the fiscal policy, development of the recruiting platform and the formation of key business partnerships.
Daniel joined IPsoft in 2001, and currently serves as VP, Service Optimization. His primary responsibilities include solution architecture, strategic client alignment and service delivery optimization. In an executive sponsorship capacity, he has supported leading financial and communication clients through transition and steady state operations. Daniel previously managed IPsoft’s global database management practice. Prior to joining the IPsoft team, Daniel was a consultant working in the IT practice of American Management Systems.
Gary Rosenblum joined IPsoft in October 1999. Gary is widely recognized as a UNIX systems expert and has participated in committees to develop drivers for Linux kernels. Gary’s team has architected Solaris solutions that have achieved the highest level of SunTone certification by Sun Microsystems for high-availability and performance characteristics. Before joining IPsoft, Gary worked at New York University as head of UNIX systems and supported a systems network of over 70,000 nodes serving all the University’s faculty, staff and students.
Scott has responsibility for IPsoft’s Global Alliances and Channel Ecosystem. Prior to joining IPsoft, Scott held channel, sales and business leadership roles with PwC, CSC (now DXC), Binary Tree and McDonnell Douglas (now Boeing). With over 30 years of business and consulting experience developing go-to-market initiatives with leading technology companies, Scott’s focus will be centered on increasing value to clients through specific industry, technology and services partnerships in each of the markets we serve. Mr. Kohn has a BA from the University of Pennsylvania.
Pairing human and Digital Employees to unleash creativity and deliver business value.
Our work does not replace the people who make companies successful. We streamline IT operations, automate processes end-to-end, and enable true conversational experiences with cognitive AI. In doing so, we help companies create deeper human connections with every audience they touch – customers, employees, suppliers and partners.
Chetan Dube, IPsoft’s founder and CEO, believed that the IT infrastructure and business operations of the future would be managed not by people but by expert systems. He envisioned a world in which mundane engineering and administrative chores would be automated, freeing business professionals, engineers and technologists to focus on creative endeavors and innovation.
Within a few years of its founding, IPsoft established a presence in India providing remote IT infrastructure managed services and shortly thereafter opened its first European outpost in London. As growth continued to accelerate, new offices followed. First in California then Amsterdam and beyond. In 2009 alone, IPsoft opened its Frankfurt, Austin, Chicago and Stockholm offices and expanded its New York and Bangalore offices. More recently, IPsoft entered the Asia Pacific region, opening offices in Singapore, Tokyo and Sydney.
In 2014, following 15 years of development, IPsoft launched Amelia, the first cognitive agent to interact like a human. Amelia opened a new chapter in IPsoft’s growth and placed IPsoft at the forefront of a technology enabled revolution that promises to change how we live and work forever: the age of the Smart Machine.
In 2020, we changed our name from IPsoft to Amelia, an IPsoft Company, extending the banner of our flagship product that built in honor of the groundbreaking aviator Amelia Earhart. Our namesake didn’t just allow people to see the world in a new way — she changed it forever.
Amelia, an IPsoft Company, is having a similar global impact with AI. What’s more, we believe that the value of any company’s journey (including our customers’) comes from the accumulation of knowledge and experiences along the way — how it can change your perceptions, open up new avenues of discovery, and simply make life better.
Our journey is far from over. We continue to pursue new frontiers – inspiring, innovating, and imagining a world in which human potential takes flight through AI.
We invite you to join us.
1998
IPsoft Founded, New York.
1999
IPcenter: world’s first
‘autonomic IT’ platform
2001
Bangalore
2003
London
2005
Amsterdam
2009
Frankfurt, Austin,
Chicago, Stockholm
2011
Expansion New York
and Bangalore
2012
Singapore, Tokyo,
Sydney
2014
Amelia: world’s first
digital employee
2018
Amelia V3
2020
Amelia V4
2020
Changed name to Amelia, an IPsoft Company
Are you ready to use automation and conversational AI to lower costs, improve productivity and grow your business? Amelia can help you plan a solutions roadmap tailored to your goals. Click on Contact Us, enter your contact information, and a team member will reach out within 24 hours.