We have more than two decades of experience building and delivering advanced automation and Conversational AI platforms for the enterprise.
What began with a vision from our founder and CEO Chetan Dube has manifested into a company with global operations in 15 countries and industry-leading solutions. Our technology impacts more than 500 of the world’s leading brands, including global leaders in banking, insurance, telecommunications and more.
AI is world-altering technology that allows people to lead more creative and rewarding lives. We are AI pioneers, discovering new ways to remove barriers between people and the benefits that AI can deliver.
Emboldened by that pioneering spirit, we’ve changed our name from IPsoft to Amelia, deepening our commitment to our flagship AI platform and extending the banner we built in honor of the groundbreaking aviator Amelia Earhart. Her story best embodies a level of greatness that we aspire to reach every day with our solutions. It only made sense that we should adopt the name Amelia to represent everything about our company, its innovation, and its 20-plus-year history.
We partner with our clients to implement proven use cases and discover new ones. By working together— leveraging human versatility, focus and teamwork — we make business better.
Amelia remains at the forefront of the AI industry — inspiring, innovating and imagining a world in which human potential is unleashed.
The leaders of Amelia are unified in their commitment to deliver outstanding results for our clients, inspire our people, and support our communities.
Founder and CEO
Chetan Dube has served as the President and CEO of Amelia, an IPsoft Company, since its inception in 1998. During his tenure, he has led the company to create a radical shift in the way IT is managed. Dube is a mathematician and prior to joining Amelia, he served as an Assistant Professor at New York University.
Chetan Dube is a widely recognized speaker on autonomics, cognitive computing and the future impact of a digital workforce. He serves on the board of numerous IT-related institutions. In 2017, he was listed as one of the Nine Greatest AI minds in the world to keep an eye on by Forbes. He is also a distinguished member of the Forbes Technology Council.
He was born 1966 in Bhagalpur, India, and raised in Paris and London. Dube earned a degree in electrical engineering from IIT Delhi and then came to the U.S. to pursue a doctorate in theoretical computer science at the Courant Institute of Mathematical Sciences of New York University (NYU).
While at NYU, he began exploring the Artificial Intelligence principles and philosophies that form the basis of the Amelia platform. Dube was fascinated by the Turing enigma, which examines whether machines can think. As opposed to narrow AI (where non-sentient programs are focused on narrow tasks), Dube’s research has focused on deep AI. He pioneered the use of AI-enabled digital labor across industries. He’s been awarded several U.S. patents for developing cognitive models, and EY recognized him as "Entrepreneur of the Year" for leading research in AI emulating human thinking and approaching the Turing horizon.
Dube envisions a world where humans and machines work closely together to build a radically more efficient planet.
Visit Chetan's Microsite: www.chetandube.ai
Peter A. Benoliel
Peter A. Benoliel, Amelia’s Chairman Emeritus, assists with Amelia’s strategic business plan and provides advice and counsel to executive management. Mr. Benoliel is Chairman Emeritus of Quaker Chemical Corporation (NYSE: KWR), having served as Chief Executive Officer from 1966 until 1992 and as non-executive Chairman of the Board until 1997. Mr. Benoliel has served on many corporate boards, including Alan Wood Steel Company, Publicker Industries, Bell Atlantic-Pennsylvania, CoreStates Financial Corporation and UGI Corporation, in addition to serving as Chairman of the Federal Reserve Bank of Philadelphia from 1989–1992. He has also been active in many cultural and philanthropic organizations and is an enthusiastic violinist and student of philosophy, history, astrophysics, Japanese art and literature.
Managing Director, India
Uday Chinta joined Amelia in 2003. He has more than 15 years of experience in managing large, high-performance infrastructure and applications management. Before joining Amelia, Uday worked for Merrill Lynch in New York City, launching and managing their core financial applications. He also worked for IBM Global services technology solutions. He is one of the starting members of Software Technology Parks, Hyderabad. Uday received an Outstanding Achievement Award from India’s Department of Electronics.
Chief Commercial Officer
Jonathan Crane has been a communications industry leader for more than 35 years. Jonathan has held numerous executive positions in corporations such as ROLM, Savvis, Lightstream, Marcam Solutions and MCI. He was one of the key architects of the early success of MCI, and was brought back to lead the troubled WorldCom out of bankruptcy. As the Chief Strategy Officer, he orchestrated the acquisitions of key strategic assets. Most recently, Jonathan was the Chairman of the Board and President of Savvis.
Eray Ekici joined Amelia in 1999. Eray is a Windows expert, proficient across the Windows domain. His team has architected numerous global deployments and migrations, including support and architecture of SQL Server environments and global Exchange deployments. Before joining Amelia, Eray worked at New York University as a Windows and Novell engineer, serving all faculty, staff and students.
Vice President, Emerging Technologies
Ergun joined Amelia in 2001 and currently serves as Vice President, Emerging Technologies. His duties include architecting business solutions leveraging autonomic arbitrage. Ergun has successfully partnered with global financial institutions to provide bespoke solutions to improve efficiency and cost effectiveness. At Amelia, Ergun has led global application management services along with development services. Before joining Amelia, Ergun worked as a Java Architect in the Financial District.
Vice President, Service Design
Mike Ghicas heads the Service Design team. Mike joined Amelia in 2000 and has designed data centers and global IP networks for Amelia and its clients. Other areas of responsibility include storage networking, virtualization, and service design. Prior to joining Amelia, Mike served as the Director of Information Technology at New York University’s Stern School of Business, where he was responsible for all IT operations and policy.
Vice President, Service Optimization
Daniel joined Amelia in 2001, and currently serves as VP, Service Optimization. His primary responsibilities include solution architecture, strategic client alignment and service delivery optimization. In an executive sponsorship capacity, he has supported leading financial and communication clients through transition and steady state operations. Daniel previously managed Amelia’s global database management practice. Prior to joining the Amelia team, Daniel was a consultant working in the IT practice of American Management Systems.
Vice President, Sales
David Harron joined the Amelia team in September 2000. David leads a team of business development executives driving the sales growth and focus of the organization. David has also maintained a key role in customer satisfaction and account management. Prior to working with Amelia, David was the Chief Operating Officer of eHire, an online recruiting firm specializing in IT personnel. At eHire David was responsible for the fiscal policy, development of the recruiting platform, and the formation of key business partnerships.
Hayley Nivelle is Amelia's General Counsel and leader of Amelia’s global legal team. She directs the company’s legal strategy and execution on privacy, data security, patents, intellectual property, litigation and dispute resolution, employment, securities, commercial transactions, and securities and corporate governance.
Hayley joined Amelia from a practice she built on customizing legal services for start-ups and growth companies. Prior to launching her own firm, she served as the Chief Corporate & Commercial Counsel at Ubiquiti Inc., a multi-billion dollar, publicly-traded technology company, where she counseled the business through a multitude of matters, from new product launches and key technology agreements, to company litigation and securities matters. Previously, she worked as Associate General Counsel for ION Media Networks, and prior to that negotiated multi-million dollar deals for banking and private equity clients at the firm Simpson Thacher & Bartlett LLP.
Hayley earned her law degree from the University of Pennsylvania Carey Law School and her master’s degree from Kansas State University. She is based in New York City.
Chief Channel Officer
Scott has responsibility for Amelia’s Global Alliances and Channel Ecosystem. Prior to joining Amelia, Scott held channel, sales, and business leadership roles with PwC, CSC (now DXC), Binary Tree, and McDonnell Douglas (now Boeing). With over 30 years of business and consulting experience developing go-to-market initiatives with leading technology companies, Scott’s focus is centered on increasing value to clients through specific industry, technology, and services partnerships in each of the markets Amelia serves. Mr. Kohn has a BA from the University of Pennsylvania.
Head of Development
Kevin came to Amelia with a wealth of experience in leading R&D for pioneering technologies. Under his leadership Amelia’s Research and Development team has expanded rapidly to combine a wide range of skills in order to drive breakthrough capabilities in cognitive and autonomic solutions. This builds on Kevin’s earlier contribution to the development of Amelia’s market leading ITSM platform, IPcenter. Prior to joining Amelia, Kevin had earned a successful track record for developing new services for media companies including Knight Ridder Digital and Tribune Interactive. Kevin holds a degree in computer science from Grinnell College.
Chief Marketing Officer
Before joining Amelia as Chief Marketing Officer, Nick was Vice President of Brand, Demand and Digital Marketing at DXC Technology (a $23B global IT Services leader formed in 2017 after a merger of CSC and HPE Enterprise Services). In addition to DXC, Nick’s 20-plus years of marketing experience in the technology industry includes a variety of leadership roles with HP (previously Compaq Corp.) and Avaya. Nick was named to the list of "Top 25 Digital Marketers" by BtoB Magazine and his marketing teams have won multiple awards and distinctions by Sirius Decisions, ITSMA and other marketing analyst firms. He holds a Bachelor’s Degree in Marketing and an MBA and lives in Northern Virginia.
Vice President, Service Technology
Gary Rosenblum joined Amelia in October 1999. Gary is widely recognized as a UNIX systems expert and has participated in committees to develop drivers for Linux kernels. Gary’s team has architected Solaris solutions that have achieved the highest level of SunTone certification by Sun Microsystems for high-availability and performance characteristics. Before joining Amelia, Gary worked at New York University as head of UNIX systems and supported a systems network of over 70,000 nodes serving all the University’s faculty, staff and students.
Managing Director, UK and Europe
Vice President, US (South)
Managing Director, India
Country Manager, France
Vice President, US (Northeast)
Vice President, Canada
Vice President, US
Managing Director for Spain, Portugal, and Latin America
Managing Director, Australia
We unlock human creativity by automating routine tasks. We develop solutions that represent the next chapter of human-machine collaboration. We are advocates for the creation of the hybrid workforce. And we innovate on our clients’ terms.
Pairing human and Digital Employees to unleash creativity and deliver business value.
Our work does not replace the people who make companies successful. We streamline IT operations, automate processes end-to-end, and enable true conversational experiences with cognitive AI. In doing so, we help companies create deeper human connections with every audience they touch – customers, employees, suppliers and partners.
Chetan Dube, IPsoft’s founder and CEO, believed that the IT infrastructure and business operations of the future would be managed not by people but by expert systems. He envisioned a world in which mundane engineering and administrative chores would be automated, freeing business professionals, engineers and technologists to focus on creative endeavors and innovation.
Within a few years of its founding, IPsoft established a presence in India providing remote IT infrastructure managed services and shortly thereafter opened its first European outpost in London. As growth continued to accelerate, new offices followed. First in California then Amsterdam and beyond. In 2009 alone, IPsoft opened its Frankfurt, Austin, Chicago and Stockholm offices and expanded its New York and Bangalore offices. More recently, IPsoft entered the Asia Pacific region, opening offices in Singapore, Tokyo and Sydney.
In 2014, following 15 years of development, IPsoft launched Amelia, the first cognitive agent to interact like a human. Amelia opened a new chapter in IPsoft’s growth and placed IPsoft at the forefront of a technology enabled revolution that promises to change how we live and work forever: the age of the Smart Machine.
In 2020, we changed our name from IPsoft to Amelia, extending the banner of our flagship product that built in honor of the groundbreaking aviator Amelia Earhart. Our namesake didn’t just allow people to see the world in a new way — she changed it forever.
Amelia is having a similar global impact with AI. What’s more, we believe that the value of any company’s journey (including our customers’) comes from the accumulation of knowledge and experiences along the way — how it can change your perceptions, open up new avenues of discovery, and simply make life better.
Our journey is far from over. We continue to pursue new frontiers – inspiring, innovating, and imagining a world in which human potential takes flight through AI.
We invite you to join us.
Digitalworkforce.ai launch: Cloud-sourced pre-trained digital employees
Amelia HyperAutomation Platform launched
Agent collaboration platform with Amelia 'learning engine'
Custom consumer facing avatars launch
Achieved 600+ enterprise customer base
1Desk launch - Cognitive + Autonomic + RPA platform
Inaugural Digital workforce summit
Inked strategic partnership with IBM for IPcenter platform
Amelia v1: First enterprise conversational intelligence designed for completing job functions
Achieved $100M in revenue
Achieved 100+ enterprise customer base
IPcenter v3: Introduced "Autonomic Centers of Excellence" Platform
IPcenter v2: Introduced intelligent virtual engineers
IPcenter v1: Pioneered "internet-based" remote infrastructure management