About Us

Collaboration between humans and machines is the ultimate opportunity for today’s enterprise. Digital Colleagues and virtual engineers will revolutionize human experiences through the rapid delivery of personalized services. No company is more prepared to lead this march toward a collaborative future than Amelia, an IPsoft Company.

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The Leader in Enterprise AI

We have more than two decades of experience building and delivering advanced automation and Conversational AI platforms for the enterprise.

What began with a vision from our founder and CEO Chetan Dube has manifested into a company with global operations in 15 countries and industry-leading solutions. Our technology impacts more than 500 of the world’s leading brands, including global leaders in banking, insurance, telecommunications and more.

AI is world-altering technology that allows people to lead more creative and rewarding lives. We are AI pioneers, discovering new ways to remove barriers between people and the benefits that AI can deliver.

Emboldened by that pioneering spirit, we’ve changed our name from IPsoft to Amelia, deepening our commitment to our flagship AI platform and extending the banner we built in honor of the groundbreaking aviator Amelia Earhart. Her story best embodies a level of greatness that we aspire to reach every day with our solutions. It only made sense that we should adopt the name Amelia to represent everything about our company, its innovation, and its 20-plus-year history.

We partner with our clients to implement proven use cases and discover new ones. By working together— leveraging human versatility, focus and teamwork — we make business better.

Amelia, an IPsoft Company, remains at the forefront of the AI industry — inspiring, innovating and imagining a world in which human potential is unleashed.

Leadership

The leaders of Amelia, an IPsoft Company, are unified in their commitment to deliver outstanding results for our clients, inspire our people, and support our communities.

  • Americas
    Ergun Ekici
    Vice President, US Northeast
    Michael Anderson
    Vice President, US South
    Peter Goedegebuure
    Vice President, Canada

  • Europe
    Marc Tensi
    Managing Director, Central Europe
    Faisal Abbasi
    Managing Director, UK
    Mark Boelhouwer
    Managing Director, France and Benelux
    Håkan Axtelius
    Country Manager, Nordics
  • Asia
    Uday Chinta
    Managing Director, India
    Andrew Winlaw
    Managing Director, Australia
    Michio Baba
    Managing Director, Japan

We unlock human creativity by automating routine tasks. We develop solutions that represent the next chapter of human-machine collaboration. We are advocates for the creation of the hybrid workforce. And we innovate on our clients’ terms.

Mission

Pairing human and Digital Employees to unleash creativity and deliver business value.

Vision

Our work does not replace the people who make companies successful. We streamline IT operations, automate processes end-to-end, and enable true conversational experiences with cognitive AI. In doing so, we help companies create deeper human connections with every audience they touch – customers, employees, suppliers and partners.





History

Chetan Dube, IPsoft’s founder and CEO, believed that the IT infrastructure and business operations of the future would be managed not by people but by expert systems. He envisioned a world in which mundane engineering and administrative chores would be automated, freeing business professionals, engineers and technologists to focus on creative endeavors and innovation.

Within a few years of its founding, IPsoft established a presence in India providing remote IT infrastructure managed services and shortly thereafter opened its first European outpost in London. As growth continued to accelerate, new offices followed. First in California then Amsterdam and beyond. In 2009 alone, IPsoft opened its Frankfurt, Austin, Chicago and Stockholm offices and expanded its New York and Bangalore offices. More recently, IPsoft entered the Asia Pacific region, opening offices in Singapore, Tokyo and Sydney.

In 2014, following 15 years of development, IPsoft launched Amelia, the first cognitive agent to interact like a human. Amelia opened a new chapter in IPsoft’s growth and placed IPsoft at the forefront of a technology enabled revolution that promises to change how we live and work forever: the age of the Smart Machine.

In 2020, we changed our name from IPsoft to Amelia, an IPsoft Company, extending the banner of our flagship product that built in honor of the groundbreaking aviator Amelia Earhart. Our namesake didn’t just allow people to see the world in a new way — she changed it forever.

Amelia, an IPsoft Company, is having a similar global impact with AI. What’s more, we believe that the value of any company’s journey (including our customers’) comes from the accumulation of knowledge and experiences along the way — how it can change your perceptions, open up new avenues of discovery, and simply make life better.

Our journey is far from over. We continue to pursue new frontiers – inspiring, innovating, and imagining a world in which human potential takes flight through AI.

We invite you to join us.





1998

IPsoft Founded, New York.

1999

IPcenter: world’s first
‘autonomic IT’ platform

2001

Bangalore

2003

London

2005

Amsterdam

2009

Frankfurt, Austin,
Chicago, Stockholm

2011

Expansion New York
and Bangalore

2012

Singapore, Tokyo,
Sydney

2014

Amelia: world’s first
digital employee

2018

Amelia V3

2020

Amelia V4

2020

Changed name to Amelia, an IPsoft Company


Connect With An Expert

Are you ready to use automation and conversational AI to lower costs, improve productivity and grow your business? Amelia can help you plan a solutions roadmap tailored to your goals. Click on Contact Us, enter your contact information, and a team member will reach out within 24 hours.