There are many measurable outcomes of successful AI implementations, such as reduced costs, increased efficiency and enhanced customer satisfaction. But as Alex Halper of Deloitte explains, AI deployments can also result in unanticipated benefits, such as decreased attrition and better job satisfaction. “It drives a different type of ROI that’s really hard to measure – sort of loyalty and employee satisfaction – and if we could invest in that we would do it every day,” Alex says. Learn more about the IPsoft’s partnership with Deloitte in this video.