Karl Flinders of Computer Weekly looks at Chetan Dube’s perspective on how robotic process automation and artificial intelligence are at odds. He says, “Today’s software is able to perform many repetitive tasks of workers that were traditionally seen as being safe from losing out to machines. Robotic process automation (RPA) is now mainstream. But although RPA is proving its worth, grouping it in with AI, as many analysts and industry commentators do, is doing AI a disservice: RPA actually needs a lot of human intervention.”
Artificial intelligence holds the promise of systematic learning and automated fixes. In this article, Flinders explores the possibilities for AI that Chetan Dube sees coming to fruition as well as the advice he shares for today’s business climate.