“That’s great news. I can help you find the right policy.”
Customers want service on any device at any time of day. They expect intelligent and easy-to-use experiences.
Agents are overburdened with calls. This leads to long wait times and drop-offs. Customers expect 24/7 service on the device of their choice.
A Better Experience
Digital customer service is often separated from other parts of the business. Customers expect service calls, consultations, and sales calls to happen within the same context.
Amelia helps your customers to file claims the minute accidents occur. She’s able to:
No need to involve human agents in simple policy changes. Amelia can:
Your customers will be able to research and apply for renter’s insurance directly through Amelia. She can:
Amelia walks customers through the entire policy selection process from research to selection. She’s able to:
If you’re interested in learning more about Amelia, please feel free to contact us. We’ll provide you with a commitment-free overview of how she can help your business.
Amelia can be trained to work on any side of the insurance experience. IPsoft can help you customize Amelia’s role in your organization so that she’s able to span every line of business.