Healthcare

Meet Amelia, your digital healthcare colleague. She simplifies and improves access to routine operations and delivers value with improved outcomes, decreased costs, and enhanced patient satisfaction.

A Better Healthcare Experience

Improved Access to Information

Amelia connects to a diverse range of information systems and databases that are accessed by healthcare delivery stakeholders. She can be reached 24/7 via intuitive, natural language interfaces and respond to a wide range of questions in seconds, becoming an invaluable team member for overworked physicians, nurses, and care-givers.

Augmented Care Coordination

Amelia is highly configurable and scalable, and is especially well suited to care coordination and its complex workflows and processes. By joining the care team as a coordination assistant, Amelia can help monitor and manage a patient’s changing needs, and integrate their healthcare and social support services.

Enhanced Patient Experience
Amelia engages with patients by voice or text through graphical user interfaces optimized for smartphones, tablets, or any other relevant device, enhancing a patient’s ease of use and peace of mind. These interfaces allow patients to make appointments and refill prescriptions, be guided through their preoperative and postoperative care, and obtain help with laboratory test access and interpretation. Patients feel more connected to their doctors and care-givers for whatever services they need, and in greater control of their health.

Amelia’s Healthcare Abilities

Appointment Management

Amelia helps patients and providers find each other whenever necessary. She’s able to:

  • Book and schedule appointments and procedures
  • Provide pre-consultation and preoperative screenings
  • Manage questionnaires, preauthorizations, and information exchange

Prescription Management

Amelia helps patients, providers, and pharmacies manage medicine distribution. She can:

  • Assist patients with ordering and delivery of prescribed medications
  • Facilitate information exchange between doctors and pharmacies
  • Verify changes to doses and types of medicine

Test Management

She can help patients better understand treatment plans, scheduled tests, and test results. She can:

  • Provide patients with control over when they schedule medical tests
  • Track test dates and results including blood work and radiology-based test results
  • Help patients understand a provider’s interpretation of test results

Homecare Services

She can enhance and expedite communication between physicians, nursing staff, patients, and their care-givers by:

  • Giving patients the ability to share medical device readings such as blood pressure, pulse rate, and others from home
  • Providing patients support for the proper and timely usage of their medical devices
  • Engaging with patients in support conversations about their current medical condition
  • Enhancing care plan and discharge communications between various hospital departments

Get A Demo

If you’re interested in learning more about Amelia, please feel free to contact us. We’ll provide you with a commitment-free overview of how she can help your business.

Amelia is built for all areas of healthcare

Amelia can be trained to work on any facet of the healthcare experience. IPsoft can help you customize her role in your healthcare organization.

Healthcare Use Cases

Learn more about Amelia

Amelia is transforming businesses around the world, providing massive ROI at scale and superior customer experiences while reducing risk. She can do the same for yours.

Get in touch